Data Deletion & Account Removal

Last updated: 13 Aug 2025

Delete your account (recommended)

1. Sign in to Visual Lexicon.
2. Go to https://www.visuallexicon.org/account.
3. Click “Delete my account & data” and confirm.

Deletion usually completes immediately. You’ll be signed out when the request is received.

Request deletion by email (alternative)

If you can’t access your account, email support@visuallexicon.org and include the email you used to sign up and the confirmation phrase below.

To: support@visuallexicon.org
Subject: Account & Data Deletion Request

Hello,
Please delete my Visual Lexicon account and all related data.
Registered email: __________
I confirm I want all data erased.

Thank you.

What we delete

• Your account profile.
• Vocabulary history, saved lists, and session data.
• App tokens and active sessions.

Legal exceptions & backups

• Purchase/tax records: We may retain payment records as required by law. Where possible, we de-link them from your account.
• Backups: Your data may remain in encrypted rolling backups for up to 30 days and cannot be restored for individual users.

After deletion

You’ll receive a confirmation email when the deletion is finished (within 3 business days at the latest). If you sign in again later, a new account may be created.

If you used a third-party login (e.g., Google or Facebook), you can also disconnect Visual Lexicon from that provider’s settings. This does not delete your Visual Lexicon data—use the steps above to do that.

Contact

Questions? Email support@visuallexicon.org.

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